The routine of an accounting office does not have to be so bureaucratic, much less represent an obstacle to growth. Today, it is perfectly possible to adopt some management practices in search of a more efficient and productive environment, generating good results permanently and even predictable.
These actions help to organize the bureaucracy and paperwork that we all know is part of the routine of an accounting office. In addition, these practices facilitate the overview of day -to -day tasks and measurement of productivity and waste of time, as well as giving the team reasons to work with more dedication and commitment.
If you are looking for more productivity in your office, check out some practices and see how they can help you make a more efficient feature management in your accounting office.
1. Develop financial planning and follow the results
No action has real chances of working if it is not properly planned. This happens especially when dealing with bureaucratic issues, such as the Accounting Office.
Therefore, the first management practice you should adopt is financial planning. After all, it is from it that you can think of the growth of your office more controlled. Be sure to set goals and evaluate the time you deem necessary to achieve them. Also be sure to estimate the expenses that will be made, as well as the receipts.
Determining deadlines to achieve your goals, you will be able to have a more accurate view of the way to achieve your goals, which will allow more accurate interventions whenever necessary.
Precise control of all income and expenses is also critical. For this control a good alternative is to use online financial management services, in this article we list some good options .
2. Manage your team's productivity
When looking for employees to compose your team, try to analyze candidates' experiences and evaluate the profile of each of them according to the nature of your business. It is important that there is a compatibility to avoid the difficulty of adaptation. This measure eliminates the need for the process to be performed again, ensuring spending savings.
This compatibility will also be critical in setting up a team capable of acting with the same office goals. So be sure to work with feedback and pay special attention to complaints, suggestions and compliments. Also try to create satisfaction reports and schedule meetings whenever necessary. It is important to keep a team focused and motivated always.
In order to improve, nothing better than investing in training and training of your employees. Thus, you can motivate these professionals to produce more and keep them up to date about new practices developed from technological innovations.
In order to ensure increased productivity, set goals for the team. This way, you measure office performance as a whole and have a parameter to interfere with troubled sectors. Set clear, objective, and achievable goals: nothing to demand the impossible, as this can have a very large demotivating effect.
You can use this management practice in comparing different periods. In the long run, it offers very useful parameters that contribute to more assertive decision making.
3. Prioritize customer service
To ensure customer loyalty, the best thing to do is to offer relevant and efficient service that provides necessary information and solves customer needs. To do this, be sure to invest in quality service, with communication channels and a specific and well -trained team to perform this support. Do not ignore the potential of social networks. With social media work, for example, you can use services like Facebook and Twitter to provide clarification and ask questions in real time.
This is a good way to win and cultivate good customers, something that will be significant for business evolution. Receiving quality, security and attention service, your customer will hardly have reasons to look for another accounting office.
4. Invest in technologies and tools for your office
To optimize internal office procedures, be sure to have the assistance of technology resources. Some of them allow you and your team to automate most processes and produce more in less time.
Consider the adoption of accounting management software and even smartphone applications. Use task management tools to facilitate your management and team.
Another important point is the lack of focus and waste of employees, especially on the internet. To avoid problems with this the best measure is to use some service that allows the management of internet access , with the ability to define rules for the use of the internet, avoiding access to websites outside the scope of work.
This means that using the right tools, it is possible not only to better manage everyday tasks, but also turn management into a differential in your accounting office. Also, this way the customer will see in their care with the internal structure of the business and agility in answers something they will not find in competition so easily.
5. Make sure your team is updated
Similarly, nothing can be worse for your team's credibility than not knowing how to deal with a particular resource or clarify your customers about a particular information or need. In addition to compromising your employees, this can hurt the office as a whole, as this will surely be a good reason for the customer to look for other more qualified services.
With the constant changes in the legislation and the new technological resources that emerge, it is essential to always be updated with the news. Thus, the team update is fundamental, both to deal with the innovations in a qualified manner and to transmit the safety necessary for customers, in the face of the peculiarities of the Accounting Service, which we know how complex is in our country.
6. Set specific functions and responsibilities
Regardless of your office size, it is important that your team's attributions and responsibilities are clearly and functional distributed among employees. For this it is recommended to create a simple descriptive document of all functions, tasks to be performed and responsibilities of each professional within your team.
Establishing a clear hierarchy is also important, defining to whom each employee should report in each situation and which team members are responsible for the management of tasks, decision -making and consequently, responsibilities regarding the activities and results to be delivered.
7. Focus on your market
The accounting market for the company is very vast and broad, with numerous segments and different areas for companies. Where each area has its peculiarities in the complex Brazilian accounting legislation.
Of course, in your accounting office you can serve both individual entrepreneurs and companies from various segments and institutions such as industries or educational institutions.
However, not to compromise your results and the excellence of the service provided, it is important that you choose your customers according to your office profile and the qualification of your team. If you want to risk and meet as much as possible, it is recommended to avoid large companies that may require high complexity for the services to be provided.
The purpose of the article is to address improvements and good management practices for your accounting office. If you already follow some of these practices share your experience with us through comments!
