Every day we see news of companies suffering from cyberattacks and incurring enormous losses. Since its emergence and popularization, the internet has been an environment that offers many conveniences, but also presents risks. For this reason, more and more companies are seeking tools and resources to help keep their digital environment protected and avoid cyberattacks that cause so many problems. One of these tools is the DNS firewall.
A DNS firewall is a valuable ally for your business processes, helping to maintain the confidentiality of information and preventing cyberattacks from causing problems. The more prepared your company is, the easier it will be to maintain the security of your data and the confidentiality of sensitive information.
When dealing with MSPs (IT service providers), the demand for security-focused technologies is even greater. Since these companies deal directly with technology resources and tools, it is necessary to adopt efficient solutions that help deliver more confidence and peace of mind to consumers.
What is the relationship between a firewall and a DNS filter?
To understand how a DNS firewall , we first need to know what the acronym stands for. In simple terms, DNS is a system responsible for translating IP addresses into domain names, making it easier to locate and access web pages.
Originating from the acronym Domain Name System , DNS is responsible for facilitating the use of tools on the internet. Without it, it would be necessary to memorize and type the IP address corresponding to a specific website to access the page. This translation system allows us to type the website directly into the search bar, and it is translated based on its corresponding IP address.
Learn more about how this feature works:
Following this logic, we understand DNS filtering as a solution focused on managing access rules for DNS queries performed by this system . DNS filtering helps manage the flow of information and data within home and corporate networks, preventing access to suspicious pages and malicious information traffic.
What is the importance of a DNS firewall?
Through DNS firewalls, companies can implement more assertive monitoring of all traffic on their business network. With increasingly dangerous threats available on the internet, it is necessary to implement more assertive solutions to ensure that all data traveling through the company's network remains confidential.
The loss of confidential data can represent a major setback for companies. In addition to exposing the sensitive information of clients, suppliers, and employees, this type of data breach can facilitate numerous other cyberattacks.
Furthermore, the company's image can be seriously damaged in the market, negatively impacting its growth and competitive positioning. It's also important to mention the financial losses resulting from cyberattacks. This is because, after the General Data Protection Law (LGPD ), companies that do not properly handle stored information are subject to substantial penalties and fines.
Why should MSPs offer a DNS firewall?
As we mentioned earlier, it is very important that MSPs (IT service providers) have technological resources focused on digital security that guarantee efficiency and quality. Access management and information protection are fundamental given the immense growth of cyberattacks we are experiencing today.
We've outlined seven key reasons why MSPs should offer DNS firewalls:
1. Company internet access control
We know that an internet access policy is essential to inform employees about the need to adopt a proactive approach in this digital environment. However, no matter how comprehensive this policy is, it is impossible to control employees' digital behavior without a security tool.
Within IT service providers, a DNS firewall helps increase the protection and control of activities performed in the digital environment, delivering benefits such as:
- Increased productivity;
- Blocking harmful websites;
- Better internet quality;
- Monitoring digital behavior;
- A decrease in incidents related to viruses and malware.
2. Increased internet security
As mentioned above, cyberattacks are gaining increasing prominence due to their effectiveness and the problems they cause. This growth is so significant that the cybercrime industry is emerging as one of the biggest revenue generators in the market , thanks to the scams perpetrated and the losses caused daily.
Providing a more secure internet is essential for companies that want to avoid this type of problem. A DNS firewall helps increase security and prevent employees from accessing dangerous pages and traps that could harm your business network.
3. Increased productivity
We know that to grow in the IT service provider market, it's crucial to increase your productivity and that of your clients. This includes ensuring that everyone involved in the processes can deliver more with the resources already available. In addition, it's also necessary to avoid distractions that can waste time and hinder the smooth progress of activities.
Blocking certain resources and tools available on the internet will help your employees stay focused on what is truly important to the company. Access to social networks , entertainment websites, gaming and betting platforms , and pornographic content can be a real problem within organizations, making it essential to block this access and prevent your employees from causing harm during working hours.
4. Compliance with the LGPD (Brazilian General Data Protection Law)
The General Data Protection Law is a relatively recent piece of legislation, in effect since September 2020. Its main objective is to establish protocols and rules for the protection of the freedom and privacy of consumers. In its legal text, this law establishes the fundamentals for the processing and handling of personal information, whether of its clients, partners, or employees.
Compliance with this legislation is essential for MSPs to avoid sanctions imposed by the regulatory agency. Using a DNS firewall as a security tool is an assertive and effective strategy for companies that want to remain compliant with the law and avoid problems caused by cyberattacks.
| See how Lumiun can help with LGPD compliance by clicking here .
5. Add value to your services
Offering solutions like DNS Firewall as part of your MSP services represents a solid strategy for adding value to IT service delivery. This feature goes beyond simply increasing security; it provides detailed reports that tangibly demonstrate how your MSP is protecting and improving customer operations.
These reports not only document blocked harmful websites, highlighting the mitigated potential risks, but also illustrate how increased productivity is achieved through predictive website identification and blocking. By providing customers with a clear view of the benefits, your MSP reinforces its position as a trusted IT partner that adds real value, generating lasting trust and satisfaction.
Furthermore, the customization of lock screens , including HTTPS websites, is a feature that allows for precise adaptation to each client's unique security policies . This flexibility and customization demonstrate that your MSP is willing to adjust to the individual needs of each company, making it a good choice for those who value a security approach tailored to their specific needs. With a customizable DNS Firewall , your MSP offers a service that not only meets but exceeds customer expectations, reinforcing its reputation as a high-value IT service provider.
6. Reduce support time
Implementing a DNS Firewall in your MSP services has the potential to strengthen security and significantly reduce the burden on technical support . The ability to automatically detect and block cyber threats minimizes the need for human intervention, allowing your team to focus on critical and strategic tasks instead of troubleshooting recurring issues. This results in improved operational efficiency for your MSP , optimizing available resources and delivering a satisfactory customer experience.
Furthermore, the proactive approach to predictively blocking websites offered by the DNS Firewall adds even more value. By anticipating and preventing potential threats, your MSP demonstrates a commitment to customer security and peace of mind . This not only saves time and resources on technical support but also creates a safer and more reliable environment for customer IT operations. By adopting this proactive protection approach, your MSP reinforces its position as a strategic partner that stays ahead of cyber threats, providing high-level security and effective incident management.
7. Unified Control
The DNS Firewall is a powerful tool that offers your MSP unified control over internet access , essential for complying with security regulations such as the LGPD (Brazilian General Data Protection Law). This means you can establish consistent and customized access policies across your clients' networks, ensuring compliance with security guidelines. With the ability to centrally monitor and regulate internet traffic, your MSP stands out as a reliable partner for preserving data integrity and ensuring legal compliance.
Unified internet access control simplifies security management, ensuring that all areas of the network are protected against cyber threats, providing peace of mind to customers and strengthening your MSP's reputation.
Furthermore, with the ability to register multiple locations, identifying networks, devices, or places that require control and protection, you can centralize all this control in a single cloud-based dashboard. This allows you to customize access policies, filter unauthorized websites and content, blocking, for example, access to social networks, entertainment sites, games, and inappropriate content during work hours. This functionality promotes productivity by keeping employees focused on essential company tasks, reducing distractions and ensuring a secure and productive digital environment. With the simplified unified control offered by the DNS Firewall, your MSP provides a complete solution for managing clients' IT infrastructure , maintaining control of internet access in a single cloud-based administration location.
The vital role of MSPs in the security of their clients
As the digital landscape continues to evolve and cyber risks become increasingly complex, MSPs (IT service providers) play a crucial role in defending businesses against cyber threats . Integrating DNS Firewall into these companies' service offerings is not just an option, but a necessity.
The seven reasons highlighted throughout this article illustrate how a DNS Firewall not only protects clients' IT infrastructure but also adds value, efficiency, and trust to business operations. From controlling internet access to complying with regulations such as the LGPD (Brazilian General Data Protection Law), MSPs have the opportunity to stand out as strategic partners in their clients' digital security journey.
It's important to remember that cybersecurity has never been more crucial than it is today, and companies rely on MSPs to provide cutting-edge protection solutions. By incorporating DNS Firewall into their services, MSPs can meet this demand, protect their clients' digital assets, and solidify their role as IT service providers concerned with their clients' digital security.
Staying ahead of cyber threats, adding value to IT service delivery , and continuously improving digital security is possible with DNS Firewall solutions. One way to integrate a DNS firewall with your IT services is by participating in a Partner Program , such as Lumiun DNS .
