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What is the cost of misuse of the internet for companies?

Currently the internet is fundamental and is part of the business and activities of the vast majority of companies. In this context, most employees perform their daily activities on computers and connected to the Internet, this can make productive teams at the same time can lead to waste of time and resources, due to the large amount of attractions that the internet offers, such as social networks, entertainment websites, games, personal email, instant communicators and many others.

Research shows that professionals spend an average of 30% of the time on work -related activities, with up to 2 hours connected to the Internet performing personal activities. This scenario highlights the need to establish internet use policies and implement controls and navigation rules to ensure focus on work and avoid distractions and waste of employees.

In companies where there are no policies and navigation control, the cost of misuse of the network can be high. Because this misuse can lead to employee time waste, performing task without focus and low quality, safety problems such as data loss and virus installation on computers, idle equipment and constant maintenance, slow internet and low equipment performance, among others. Let's look more detailedly the costs of waste of time:

Waste of time and distraction from employees

We know that it is common for professionals to access social networks and personal email at work, including these activities can be healthy if done with common sense and responsibility, but unfortunately this does not occur in most cases.

In companies with no restrictions on the use of the internet, it is possible for their employees to spend hours on the internet in activities without work. Another factor that contributes to this waste is the use of mobile phone in connections and conversations, and distractions can also occur by talking to colleagues, snacks and many other situations, including natural distractions for rest and relaxation.

It may be complex to measure the actual cost of employee time waste, but it is important to estimate this in costs to be aware of the financial impact that this waste has on the company. For example, we will consider a company with 20 employees, where the waste of time on the Internet is 15% of working time, ie 72 minutes a day:

  • Number of employees: 20
  • Hours worked per day: 8
  • Average monthly cost per employee: R $ 2,000.00
  • Days worked per month: 20
  • Total cost with employees: R $ 40,000.00
  • Average cost of an employee time: R $ 12.50
  • Daily waste by employee: R $ 15.00
  • Monthly waste per employee: R $ 300.00
  • Total hours of wasted work: 480
  • Monthly waste due to misuse of the internet: R $ 6,000.00

The result of this calculation usually surprises managers, but the calculation shows that in the scenario we use, the waste of time represents a monthly cost of $ 6,000.00. However, we can still consider the rate of 15% conservative, considering research data showing that this rate can reach 30% on average in companies. In addition, in the analysis we are considering only the volume of unproductive hours, without taking into account the possibility of tasks delivered low quality by the team, which can compromise the relationship with customers and the market.

To calculate how much the misuse of the internet can cost your business, use this time waste calculation tool in companies .

Other factors that should also be analyzed as derived from misuse of the internet are safety problems, such as equipment installation in equipment, which generate maintenance costs and lead to the idleness of resources.

Based on this cost analysis, it is possible to conclude that misuse of the internet can be extremely harmful to company and that managers are essential to implement network use policies and technology resources. Especially considering that in the current competitive scenario, efficiency in team management can become a differential in relation to the market and competitors.

To implement a navigation control policy, the first step is to guide employees through an ethics manual and good use of the internet . It is also important to use services that allow you to block access to unwanted websites, see in this article what should be considered in the definition of internet access rules in your company. These access rules should be prepared according to the activity profile of employees and the company, where it is recommended to use common sense, and there may be hours where access to social networks and personal email, for example, is released and restricted at other times.

Share with us your experiences about the misuse of the network in your company, what policies are used in the company where you worked and what results are obtained.

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