The use of mobile phone during work has generated constant debate about the best position of companies regarding this practice. There are numerous setbacks caused among employees and managers, from the waste of time and reduced productivity to dismissal for cause with labor actions between professional and company.
A survey conducted by the Methodist University of São Paulo pointed out that one in five professionals loses up to 15 minutes every hour on mobile during working hours, 25% of the time. This results in a 2 -hour waste, considering a working day of 8 hours a day. To calculate the cost for your company with this time lost, this time waste calculation tool , which allows you to inform the number of employees and the cost per professional.
The company has autonomy and the right to restrict the use of personal mobile phone in the workplace, provided it makes another form of communication available for emergency. The employee who does not follow these guidelines can be notified and even fired for just cause. For this, it is necessary for the employee to be aware of the restrictions and their punishments in case of non -length of the rules. The company must prepare a document describing the rules regarding the use of the devices and the respective punishments. Download here a model for this document .
To avoid unpleasant situations and friction between the parties, it is recommended that companies have clear and coherent guidelines. In contrast, professionals should act with common sense and control in the use of devices, always prioritizing the activities of the company and their productivity as a professional.
Productivity and Results
Use of mobile phone at work does not necessarily generate drop in productivity. Therefore, the guidance to managers is always to monitor the execution of activities and monitor the results, the focus should be on production, defining goals and objectives by employee and the team. Even, because for some activities such as sales and customer service, the mobile phone can contribute to the execution of some activities.
Companies should seek to develop a healthy and productive culture for the use of cell phones. For example, educating professionals who publishing photos during work, jokes on social networks or personal conversations, can harm their performance, but at the same time show that the conscious use of smartphone can be used to develop contacts and communication with clients. The use of devices should be focused on the collective benefit between company and professionals.
Another important point is that directors and leaders should set an example of good use, using devices only in performing company tasks and for communication with the team, customers or suppliers.
In case of mobile phone use for communication between the team, such as groups on WhatsApp, it is the leader's responsibility to define the rules, add or remove participants and draw attention to those who send inappropriate content.
Better control and monitor than to prohibit
Prohibiting mobile phone use at work is considered a radical and poorly recommended measure. Because the company can create an image of imposing management that does not consider employee needs. May even demotivate some professionals. The ban can also be considered abusive if the company does not provide other forms of contact to employees.
Again, common sense and balance are important. On the company's side, the use of devices can be managed, being allowed to use at some interval times or using access control tools such as Lumiun , defining what may or may not be accessed on the device. In addition to restrictions, these tools allow detailed monitoring of what employees are accessing, generating information that can be used for adjustments in this policy of using the devices and even in decision making in the case of employees who do not comply with the standards.
Within this management is also important some basic guidelines, such as requiring mobile phones to be kept in the drawer or bags and always in the silent. Professionals can also disable app notifications that can compromise focus and concentration, and check news only at breaks and rest times.
Finally, as mobile phones are increasingly present in our daily lives, it is up to companies and professionals to develop a conscious way of using this powerful tool so that all benefit.
And in your business, how is the use of mobile phone at work? Share your experience by citing positives and negatives of the policy used in your company.
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